Last updated: October 18, 2026
All Sales Are Final
The Arrow Bro Academy is a digital product. Your access to the training videos and materials begins immediately after purchase. For this reason, all sales are final and we do not offer refunds, including for partial use, unused access time or a change of mind.
Please review the Academy page carefully before purchasing. If you have questions about whether the Academy is right for you, email us before you buy and we will be glad to help.
Exceptions
We will issue a refund in these situations:
- Duplicate charge: you were accidentally charged more than once for the same purchase.
- No access due to our error: you were charged but could not access the Academy because of a technical problem on our side that we are unable to fix within a reasonable time after you contact us.
To request a refund under one of these exceptions, email luis@thearrowbro.com within 14 days of your purchase. Include the email address used for the purchase and a short description of the problem. Approved refunds are returned to your original payment method; your bank may take 5 to 10 business days to show the credit.
Access Problems
If you have trouble logging in or playing a video, please contact us first. Most issues can be solved quickly.
Card Disputes
If there is a problem with your purchase, please contact us before filing a dispute or chargeback with your bank. Academy access may be suspended while a dispute is open.
ArrowMetrics App
ArrowMetrics is free to download from the Apple App Store. Any purchase made through the App Store is handled by Apple and is subject to Apple’s refund policy.
Contact
The Arrow Bro LLC
Email: luis@thearrowbro.com